Shipping Policy for KokopaperBaby

Effective Date: January 17, 2025

Thank you for shopping at KokopaperBaby! We want to ensure that your shopping experience is smooth and that your products reach you in a timely manner. This Shipping Policy explains our shipping practices, including order processing, delivery times, shipping methods, and fees.

1. Order Processing

  • Processing Time: All orders are processed within 2-3 business days (excluding weekends and holidays) after receiving payment. Orders placed on weekends or holidays will begin processing on the next business day.
  • Order Confirmation: After placing an order, you will receive an order confirmation email. Once your order has shipped, you will receive a shipping confirmation email with tracking details (if applicable).

Please note that orders are subject to product availability. In case an item is out of stock or unavailable, we will notify you immediately and offer alternative solutions such as a refund or backorder.

2. Shipping Methods and Delivery Times

We offer a variety of shipping options to accommodate your needs. Delivery times vary based on the shipping method selected and your shipping address. Below are our standard shipping options:

  • Standard Shipping:
    • Estimated delivery: 5-7 business days
    • Cost: Calculated at checkout based on the shipping address
  • Expedited Shipping:
    • Estimated delivery: 2-3 business days
    • Cost: Calculated at checkout based on the shipping address
  • Priority Shipping:
    • Estimated delivery: 1-2 business days
    • Cost: Calculated at checkout based on the shipping address

Note: Delivery times are estimates and may vary due to factors such as carrier delays, weather, or holidays.

3. Shipping Costs

Shipping costs are calculated at checkout based on:

  • Your shipping destination
  • The weight and size of your order
  • The shipping method selected

Occasionally, we may offer free shipping promotions. These promotions will be clearly stated on our website and are subject to specific terms and conditions.

4. Shipping Restrictions

  • International Shipping: We currently offer international shipping to select countries. International shipping fees will be calculated at checkout based on the destination country.

  • Customs, Duties, and Taxes: For international orders, you are responsible for any customs duties, taxes, or fees that may be imposed by your country upon arrival. These charges are not included in the shipping fee and are the responsibility of the customer.

  • Shipping Address: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or lost packages due to incorrect or incomplete addresses.

5. Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the status of your delivery through the carrier’s website. If you encounter any issues with your shipment, please contact our customer support team for assistance.

6. Shipping Delays

While we make every effort to ensure that your order arrives within the estimated delivery time, there may be occasional delays due to:

  • Weather conditions
  • Carrier delays
  • Holidays and peak seasons (e.g., Christmas, Black Friday)
  • Customs processing (for international shipments)

If your order is delayed, please track it using the provided tracking number, or contact us for assistance.

7. Lost or Damaged Packages

  • Lost Packages: Once your order has been shipped, we are not responsible for lost or stolen packages. We recommend using a trackable shipping option to ensure the safe delivery of your order. If your package is lost, please contact the carrier directly with the tracking number.

  • Damaged Packages: If your order arrives damaged, please contact us within 7 days of receiving the package. We will ask you to provide photos of the damaged items and packaging, and we will arrange for a replacement or refund based on the situation. Please refer to our Refund and Returns Policy for more information.

8. Order Modifications and Cancellations

Once your order has been processed and shipped, we are unable to make changes or cancellations. If you need to modify or cancel an order, please contact us as soon as possible, and we will do our best to accommodate your request before the order is shipped. However, we cannot guarantee that changes can be made once an order is in transit.

9. Contact Us

If you have any questions regarding our shipping policy or need assistance with your order, please do not hesitate to reach out to our customer support team:

KokopaperBaby
456 Green Meadow Road
Portland, Oregon
Phone: +1 (503) 555-1234
Email: support@littlemiracle.com
Website: www.kokopaperbaby.com

By placing an order on our website, you agree to the terms outlined in this Shipping Policy.

This Shipping Policy ensures that your customers understand your shipping procedures and can easily track their orders. Let me know if you’d like any changes or additional details!